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How should security guards handle unauthorized entry into a facility?

  1. Ignore it and continue patrolling

  2. Confront the intruder immediately

  3. Notify authorities and secure the area

  4. Wait until an incident report is required

The correct answer is: Notify authorities and secure the area

When dealing with unauthorized entry into a facility, the most appropriate course of action for security guards is to notify authorities and secure the area. This response is crucial for several reasons: First, contacting the authorities ensures that trained law enforcement or emergency personnel can address the situation appropriately, especially if the intruder poses a threat to safety or is engaged in criminal activity. Security guards are not law enforcement officers; hence, their role is to maintain safety and security without putting themselves or others at risk. Additionally, securing the area helps prevent unauthorized individuals from accessing sensitive or hazardous areas, minimizing potential damage or loss. It also allows for better control of the situation until the authorities arrive, ensuring that the safety of employees, visitors, and property is prioritized. By following this protocol, security guards also create a documented chain of events that can be important for future investigations or incidents, demonstrating a professional and responsible approach to security management.