How should guards react to civil disturbances?

When responding to civil disturbances, it is crucial for security guards to remain calm, observe, and report the situation without engaging in direct confrontation unless absolutely necessary. This approach emphasizes the importance of situational awareness and maintaining safety for both the guards and the public.

By remaining calm, guards can think clearly and assess the situation effectively. Observing allows them to gather relevant information that could be crucial in understanding the nature and potential escalation of the disturbance. Reporting the situation to the proper authorities enables trained professionals, such as law enforcement, to deal with the disturbance appropriately.

Avoiding direct confrontation helps to de-escalate potentially volatile situations and ensures that guards do not put themselves or others in harm's way unnecessarily. The objective is to manage the situation safely, following established protocols, rather than taking actions that may exacerbate the disturbance or lead to conflicts.