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How should guards document incidents?

  1. Using vague language

  2. Using personal opinions

  3. Using clear, concise, and factual language

  4. Using technical jargon

The correct answer is: Using clear, concise, and factual language

When documenting incidents, it is crucial for security guards to use clear, concise, and factual language. This approach ensures that the information recorded is easily understandable by anyone who may read the report later, including law enforcement, legal representatives, or supervisors. Clear documentation helps maintain objectivity and accuracy, allowing for a reliable account of events. Using vague language can lead to misunderstandings or misinterpretations of the incident. Personal opinions can introduce bias and undermine the factual nature required for proper documentation. Technical jargon may create confusion for individuals who are not familiar with specific terms, which is not conducive to solid communication in these reports. Thus, focusing on clarity and factual accuracy is essential in ensuring that the incident is documented in a way that serves its purpose effectively.